Join Our Team
Join the award winning team at Ski Safari and Freedom Treks
Ski Safari - UK's Best Ski Tour Operator (SCGB awards, 2014-2020), Best Ski & Winter Sports Holiday Company (British Travel Awards, 2019-2023), Feefo Gold Trusted Service Awards 2024
Freedom Treks - Feefo Platinum Service Award 2020, Feefo Gold Trusted Service Award 2018-2024
Does poor service annoy you?
You know when you’ve been waiting for ages on the phone to speak to a 'customer service adviser' and when you finally get through, what you receive couldn't possibly be described as customer service? Does that grate? Do you think the world really shouldn’t be like that?
Well, so do we, you're in the right place!
We are absolutely passionate about providing first-class customer service and if you are too, we’d love to hear from you. If you also happen to like skiing or snowboarding, or spending time in the fresh air outdoors, then we’d definitely like to hear from you!
Who are Ski Safari?
We are an award-winning, independent ski holiday company and we’ve become that by being totally focused on helping our customers have the absolute best ski or snowboarding holiday possible... for the past 30 years.
What do we do?
We put together superb ski holidays to some of the most interesting and perhaps slightly more unusual (for UK skiers anyway) places to ski around the world - Canada and the US, Norway and Sweden, and Japan.
And we like to add a little something extra too, so that our holidays are more than ‘just’ a ski holiday. You can see some examples by looking at our amazing ski safaris.
Where do we do this?
From our light and airy, modern warehouse offices just a stone’s throw from the beach in central Hove on the Sussex coast - if you step out of the front door and look right, you can see the sea!
It’s the ideal location for cycling to work, a swim at lunchtime or enjoying some fresh air with a walk along the seafront. There are also some fantastic pubs, cafes and restaurants just up the road, so it’s a great place for a good work-life balance.
But what about you?
We are looking for people who want to provide our customers with real customer service.
It’s easy to do this if you like talking to people, are confident on the phone and have a positive, upbeat attitude.
You might have some knowledge or experience of the ski industry, but that isn’t essential. Experience working in a customer service environment is. Even if that has been a holiday job or a temporary position, it all counts! Some core computer skills and being well-organised with a good eye for detail are also important.
But really, it’s about you being the right kind of person, someone who can get stuck in and quickly become a valued member of the team and make a contribution.
That mention of the team is key - we're a small, friendly gang at Ski Safari, and we definitely work as a team.
We're a Brighton & Hove Living Wage Employer
We are committed to paying our employees a real Living Wage as part of the Brighton & Hove Living Wage Campaign. Different to the government's national minimum wage, the real Living Wage is calculated each year based on the actual cost of living. Find out more about the Brighton & Hove Living Wage Campaign.
Current Openings
Travel Sales Consultant (Freedom Treks)
We're currently hiring a Travel Sales Consultant role for our cycling holiday brand, Freedom Treks.
This is a hands-on sales role for someone who loves active travel, delivers exceptional customer service, and thrives in a fast-paced, detail-driven environment where no two days are the same. You’ll love talking to customers and be able to adapt in different situations, when priorities shift and clear-cut answers aren’t always obvious.
For more information and to apply, please visit Indeed.
Looking for something else?
We're always happy to hear from keen skiers and snowboarders who feel they can bring something to the team. Send your CV and cover letter to matt@skisafari.com.
Please note, all of our roles are based at our offices in Hove, UK. We do not hire overseas staff.
NO AGENCIES PLEASE