Financial Protection

When you book with Ski Safari, your money is protected.

Please read on to understand how different types of holidays are protected.

Package holiday with flights

Some of the flights and flight-inclusive holidays on this website are financially protected under our Air Travel Organiser's Licence (ATOL) scheme with the Civil Aviation Authority (CAA). Our ATOL number is 4488. But ATOL protection does not apply to all holiday and travel services on this website. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. The flights and flight-inclusive holidays we arrange are ATOL protected providing they are made available in the UK to UK residents.

When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, accommodation and other services) is listed on it. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to www.caa.co.uk/atol-protection/.

In the unlikely event that Ski Safari becomes insolvent, the CAA will arrange any refund of your money paid to us before the start of your holiday. If you are already on holiday, the CAA will arrange your repatriation.

Package holiday without flights

If you have booked a package holiday without flights, your money is protected through our membership of ABTA. Our ABTA membership number is Y3035. We have provided a bond to ABTA to meet the requirements of the Package Travel and Linked Travel Arrangements Regulations 2018 and you have the benefit of ABTA's assistance and Code of Conduct. Please see our booking conditions for further information or for more information about financial protection and ABTA go to www.abta.com/tips-and-advice/is-my-money-protected.

In the unlikely event that Ski Safari becomes insolvent, ABTA will arrange any refund of your money paid to us before the start of your holiday. If you are already on holiday, ABTA will arrange your repatriation.

Ski extras only bookings

Bookings for ski extras only (season passes etc.) are also protected through our membership of ABTA and our bond.

Payments

We accept payment by secure bank transfer direct to our account or by card. We do not accept payment by cheque or in cash.