Vail Customer Reviews

We went to Vail late Feb. They haven't had the best snow but had quite a bit before we went so it was ideal skiing conditions. The resort is great - plenty of good runs, bowls to play in and everyone is very friendly. It got fairly busy at weekends but the lift queues all worked and people were very polite (unlike Europe). The village is very pretty. The nearest supermarket is out of town at West Vail, a bit of a hike, but the local buses run very frequently and were easy to get around on.

Vail is an excellent resort for expert skiers - plenty of space to explore with trees, unpisted bowls and bumps. The powder during our week was awesome. On-mountain facilities are good (if a bit pricey). Resort staff and fellow skiers were really helpful and friendly with advice on where to ski and what time of day is best. Weekends can be busy but queues are not really that bad. Be prepared for skiing at 2 miles high by taking it easy to start with, drinking lots of water and taking regular breaks.

Just returned from a weeks skiing at Vail. Stayed at The Sebastian for the first time and was very impressed by the level of service and attention to detail there.Some minor issues regarding breakfast but it's very obvious that management care and are very visible. They listen to concerns and act accordingly. Base Camp is one of the best ski in ski out we've experienced. Nothing is too much trouble for them. Concierge at the hotel were always there to help and advise re days out to other ski resorts. All in all our best experience to date at Vail.

Great resort, plenty of skiing!! We visited when short of snow and pistes were still in good condition. Most of the skiers are American and far more friendly than my European experiences. There is a free shuttle bus every few minutes until 2am from one end of Vail to the other, so easy to get to the gondola in the morning or to more bars for Apre Ski. Plenty of clothing and equipment shops. Food on slopes is good and caters for all tastes. Mains are $8-$14 each depending on what you fancy. Our group participated in both group Ski and snowboard lessons - Instructors were english speaking and everyone progressed. As it was quiet our group lessons never exceeded 3 pupils and sometimes ended up being 1-1! Heated pavements in Lionshead and Vail Village mean they are ice free. With EPIC passes are great - sensors at each lift mean that at the end of the day you can use your phone app to monitor how many vertical feet you have covered and also view and download the free photos that professional photographers have taken of you. We bought passes in advance in the UK which was far cheaper than passes bought locally. Rental equipment - do your research, may be cheaper to book in advance through Ski Safari. If you pay in resort - shop around as prices vary significantly, check magazines in hotel lobbys for vouchers and ask for discounts as shops will match vouchers for other shops. CRACKING RESORT - HIGHLY RECOMMENDED