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Ski Safari Service

Why choose Ski Safari?

We use our first-hand knowledge of the resorts and properties we offer to get you exactly the holiday you want. Unlike many companies we do not have our own chalets or hotel and flight allocations that we must try and sell. We simply listen to what you want from your holiday and advise you on where this can be best achieved.

It is not just about knowing which resort or hotel will be best for you, it is about knowing how their pricing and any special offers work – in short, knowing where you will get the absolute best value for your money. It takes years to acquire this kind of understanding – so it is well worth saving yourself some time and giving us a call!

The Ski Safari Team

Here's a little more about what we do, and what our customers said in our winter 11/12 customer survey:

Average customer satisfaction score = 9.1  out of 10

"I can honestly say Ski Safari are the best travel company I have used. The quality of service, personal knowledge and attention to detail are outstanding." Gill Breed

" I have come to happily rely on the opinion of those I deal with at Ski Safari, overtime this has proved to be accurate and relevant to my family's needs and many great skiing holidays." Steve McNicol

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Excellent customer service

  • We are not a call centre! - we are a small team and you can always talk to the same person about your booking.

  • We aim to provide the highest possible standards of customer service.

  • We receive excellent customer feedback and pride ourselves on having a high number of repeat bookers.

97% of customers rated our SERVICE as good or excellent

"We have travelled with Ski Safari many times and are extremely happy with their customer service. Their pre-holiday support is great, I feel I can email/call and they will help, guide and solve any problems/queries." Katie Stanton

"Ski Safari staff are all incredibly helpful, even if they are not dealing with your booking. Would recommend them to anyone, they know the resorts and give excellent advice on all aspects of your skiing holiday." Ann Norwood

First-hand knowledge & advice

  • We only sell resorts that we have skied and stayed at.

  • In dealing with some companies you will be speaking to non-skiers and people who haven't even been to the resort you're interested in!

  • Each winter our staff visit as many resorts as possible, so you can be sure that the advice you get from us is up to date.

  • You will also find it meaningful - for example, where we believe a certain room type will be too cramped, or a car size too small we will tell you and advise what would be the best option.

98% of customers rated our ADVICE as good or excellent

" Top marks for efficiency, service, knowledge of the resorts, hotels, etc. Your staff were helpful and courteous with every communication and we would highly recommend others to use your company." Jackie Thacker

" Am starting to view you guys as the go-to company for Canada. Budget will mean we can't afford to do Canada every year but next time we go, we'll come to you guys first." Alexander Rice

Value for money

  • We have strong, personal relationships with all of our resorts and properties and negotiate hard to ensure you get the best special offers and excellent value for money.

  • We will always advise you of the options that offer best value for money.

91% rated our PRICES as good or excellent

"Ski Safari was excellent. Not only did they tailor-make the holiday to fit our needs, the price was no dearer than going with other companies that just do package deals and dictate which days you fly on.' Linda Conley

"We wanted a ski holiday for honeymoon and ski safari were by far the best price but more importantly gave us the best advice." Aoibhinn & John Ryan

Flexibility & choice

  • We offer a genuine tailor-made service with flight departures every day of the winter from most UK airports, for trips of any length.

  • We have a huge selection of accommodation suitable for all party sizes and all budgets.

"Really knowledgeable and helpful staff. Went out of their way to accommodate our preferences, even did their best to help us rearrange our itinerary when the snow was slow in arriving." Laura Hillier

"We had a really excellent holiday and cannot wait to do something similar again. I love the combinations you offer and cannot wait to do a ski safari." Jennifer Chandler

More than just skiing holidays!

  • Our holidays are so much more than just skiing holidays!

  • We offer a range of multi-resort Ski Safaris (our speciality - allowing you get a real feel for the country you're visiting), as well as city add-ons, Sun and Ski twin centres (perfect for honeymooners), heli and cat skiing, ski clinics and courses to name just a few.

"Utah and Las Vegas: Awesome. We had an experience and holiday of a life time. It was all that James said it would be. Ski Safari certainly know how to do it, thank you. Absolutely brilliant holiday and experience. " Steve Cottrell

" We hoped that this would be a trip of a lifetime, and it was. Good advice from Andy about how to get the best out of it. The highlight of the trip was heliskiing with Selkirk Tangiers, a never to be forgotten." Perry Kerr

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100% financial protection for holiday packages

  • All of our holiday packages are protected whether they include flights, or are accommodation-only arrangements.

"Overall a brilliant trip. We usually book our own hotels, flights etc. and avoid packages like the plague but I'm glad I used ski safari and would recommend you without hesitation." Gina Mahn

"If you want the best possible levels of customer service - look no further. You only find out how good a company is when you need them. Heathrow cancelling all it's flights is one of those times and I cannot praise Ski Safari enough." Terry Suttle

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