Ski Safari Service

Why choose Ski Safari?

9 out of 10 customers would travel with us again, and gave us 9 out of 10 for overall satisfaction

We use our first-hand knowledge of the resorts and properties we offer to get you exactly the holiday you want. Unlike many companies we do not have our own chalets or hotel and flight allocations that we must try and sell. We simply listen to what you want from your holiday and advise you on where this can be best achieved.

It is not just about knowing which resort or hotel will be best for you, it is about knowing how their pricing and any special offers work – in short, knowing where you will get the absolute best value for your money. It takes years to acquire this kind of understanding – so it is well worth saving yourself some time and giving us a call! Here's a little more about what we do, and what our customers said in our winter 13/14 customer survey

 
"Ski Safari's consultants made the whole process of organising and booking really simple - taking away the anonymity of booking holidays online . They were able to accommodate all of our needs - we couldn't have done it without them!"  Nick Cole

"Using Ski Safari meant we found a trip we'd never have found ourselves. Loved it and we were thigh deep in powder in Spring... what more could we ask for?" Debbie Robinson

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Excellent customer service

  • We are not a call centre! We are a small team and you can always talk to the same person about your booking.
  • We aim to provide the highest possible standards of customer service.
  • We receive excellent customer feedback and pride ourselves on having a high number of repeat bookers.

96% of customers rated our SERVICE as good or excellent

"Brilliant holiday as a complete package - efficient and friendly staff and everything was as it said on the tin!" Julie Farrow

"We have become so used to booking and arranging our own holidays via the internet, I had forgotten how lovely it is to have someone else take all the stress out of the process and book it for us!" Linda Marczak

First-hand knowledge & advice

  • We only sell resorts that we have skied and/or stayed at.
  • In dealing with some companies you will be speaking to non-skiers and people who haven't even been to the resort you're interested in!
  • Each winter our staff visit as many resorts as possible, so you can be sure that the advice you get from us is up to date.
  • You will also find it meaningful - for example, where we believe a certain room type will be too cramped, or a car size too small we will tell you and advise what would be the best option.

96% of customers rated our ADVICE as good or excellent

"We are independent travellers usually sorting things out for ourselves. You guys give really good advice based on your actual knowledge of the resorts, it makes us feel confident that we will have a fab time." Julie Fieldhouse

"Brilliant advice and this is really the main reason we booked again with Ski Safari and it would be the main reason we would book with you again."  Carolyn Bingham

Value for money

  • We have strong, personal relationships with all of our resorts and properties and negotiate hard to ensure you get the best special offers and excellent value for money.
  • We will always advise you of the options that offer best value for money.

89% rated our PRICES as good or excellent

"To get everything for the price was great value for money and we are already looking into next year." Curt Sherwood

"The advisor on the phone (James I think) was incredibly helpful and sorted us out with just what we wanted at the price we wanted to pay." Robert Satterly

Flexibility & choice

  • We offer a genuine tailor-made service with flight departures every day of the winter from most UK airports, for trips of any length.
  • We have a huge selection of accommodation suitable for all party sizes and all budgets.

"Excellent service they will accommodate all your needs - we are a group of 6 and accommodation is often tricky - 2 couples and 2 singles - we ended up with 9 beds this year!! take your pick!" Maggie Jameson

"We have had 4 very different trips with you and because we are open to trying new things, the fact that you come up with interesting suggestions takes the hassle out of sorting something different out." Kate Hodgkiss

More than just skiing holidays!

  • Our holidays are so much more than just skiing holidays!

  • We offer a range of multi-resort Ski Safaris (our speciality - allowing you get a real feel for the country you're visiting), as well as city add-ons, Sun and Ski twin centres (perfect for honeymooners), heli and cat skiing, ski clinics and courses to name just a few.


"On more than one occasion we have added on a short city break at the end which helps you make the most of the region/ country you are visiting and Ski Safari have arranged the accommodation and transfers. We will be back - this is a brand to trust." Alison Vine

"The hotel in San Franscico was fab, the property in Lake Tahoe was amazing, warm and cosy and plenty of room to relax after a hard days skiing. Finally Las Vegas, we stayed at the Bellagio Hotel and I'm so glad we chose this hotel it's beautiful."  

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100% financial protection for holiday packages

  • All of our holiday packages are protected whether they include flights, or are accommodation-only arrangements.

"When one of our party fell ill during our trip and our itinerary had to be changed at the last minute, this was done by Caroline efficiently and promptly. Ski Safari's proved to be faultless - yet again." Ivan Carlse

"Very approachable and responsive staff, really made a huge difference to our experience. 10 days in Tahoe staring at the grass would have been a disaster. Victoria was immediately trying to help as soon as the problem arose. Can't thank you enough." Andrew Deverson

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