Customer Reviews
Find out what our customers have to say about our service
Would you like to add a review? Complete our holiday questionnaire or email [email protected].
Really , really,really good. Just about the best holiday admin I have recently encountered
Robin Leith
25th March 2026
Efficient, knowledgeable, friendly and courteous.
Kathleen McGinley
25th March 2026
An excellent company with staff who know their stuff regarding skiing holidays. 50 dollar restaurant vouchers were a great bonus
Robert Wright
24th March 2026
Straight forward, easy to use.
Catherine Myatt
24th March 2026
Provided an excellent service throughout. No complaints.
Steven Targett
24th March 2026
Excellent
Paul T
24th March 2026
Really helpful when booking and well executed once we got there.
Matthew West
24th March 2026
Personal service and fantastic communications throughout. No stone left unturned from start to finish. Thank you.
Andrew Ferguson
24th March 2026
Ski Safari's service was best in class. We had an issue with sub-standard accommodation in Hakuba (The Hotel had changed hands recently and was being very poorly managed) but within 40mins of our complaint we were relocated and upgrade to a superb room - thanks Andy! Ski Safari were exemplary in dealing with the issue.
Laurence Beardmore
24th March 2026
Quality of service scored 8 because there were a couple of small errors that required correction, but otherwise, Ski Safari staff were excellent. They responded promptly to my initial query with plenty of options and alternatives. I also appreciated being able to ring up and speak to someone without being directed to a useless Chatbot or Virtual Assistant.
Frances Horsburgh
24th March 2026