Winter 2021/22 FAQs

Your questions answered

Borders are open or opening, restrictions are relaxing and resorts are getting the lifts ready to start spinning. Winter is nearly here, and we can’t wait to return to the slopes.

We know that many of our customers have questions about travel this winter, so we’ve tried to answer as many as possible below.

If you’re yet to book for 2021/22, there’s still time but we recommend getting in touch soon as there is very high demand after so many missed out on their ski fix last winter. Availability is becoming limited across the season and some peak periods such as Christmas and New Year are already sold out. View our 2021/22 ski offers or call us on 01273 224060 for a tailor-made price.

What will a ski holiday look like in 2021/22?

Things looked a little different in and around resorts last winter, but we expect this season to look a lot more normal. Some safety measures may still be in place, but the feeling of freedom you get once out on the slopes in the open air is unlikely to ever change.

Here are some of the safety measures announced by resorts for winter 2021/22:

  • Social distancing encouraged around people not in your group
  • You may be required to wear a face covering indoors
  • You may be required to show proof of vaccination for indoor dining and drinking
  • Increased cleaning procedures

The amount and severity of the restrictions will largely depend on the current status in each destination.

Most of the resorts we sell already lend themselves to physical distancing, especially those that are ‘off the beaten track’. We like to steer clear of the crowds of the mainstream European resorts, seeking quiet slopes and untouched powder, and our range of accommodation includes everything from self-catered condos and cosy cabins to spacious luxury hotels - ideal for staying safe.

What are the entry requirements for destinations for 2021/22?

Below are the current entry requirements to the destinations on our programme as we understand them. These are subject to change at any time, we highly recommend visiting the UK Government's Foreign Travel Advice hub for the most up to date advice on travelling from and to the UK.

CountryAre Borders Open to the UK?Is vaccination required to enter?Is testing required to enter?Is a locator form required to enter?What are the entry requirements from the UK
CanadaYesYesYesArriveCANCanada Entry Requirements
NorwayYesYesNo, if fully vaccinatedNo, if fully vaccinatedNorway Entry Requirements
SwedenYesYesNo, if fully vaccinatedNo, if fully vaccinatedSweden Entry Requirements
SwitzerlandYesYesNo, if fully vaccinatedPassenger locator formSwitzerland Entry Requirements
USA*Yes*Yes*TBC*TBC*USA Entry Requirements
JapanNon/an/an/aJapan Entry Requirements

The US Government announced on 15 October that it would lift travel restrictions starting from 8 November for foreign citizens who are fully vaccinated with any Covid-19 vaccine approved for emergency use by the World Health Organisation or approved by the US Food and Drug Administration (FDA). More details to come.

Do you offer discounted Covid tests for travel or have a recommended provider for tests?

Sorry, but no we don’t, you will have to find a private provider. We suggest you check the travel testing page on Martin Lewis’ Money Saving Expert website.

You should also check the UK Government’s list of approved providers.

Where can I find information on what testing is required for my destination?

You can find each country’s requirements on the Government’s foreign travel advice pages. It is your responsibility to check the testing and entry requirements for the country or countries you are visiting, and also the requirements for returning to the UK.

What about the rules for returning to the UK?

Please check the advice on the UK Government website. That page gives the rules for returning to England and also has links for people returning to Wales, Scotland and Northern Ireland.

What happens if I am unable to travel due to restrictions in the UK?

We hope that restrictions will largely be lifted by winter 2021/22, but if the Foreign, Commonwealth & Development Office (FCDO) advises against all but essential travel from the UK to your holiday destination, we will contact you as soon as possible to discuss your options, including changing your destination or postponing to a different date. If we are unable to provide a solution you’re happy with, we will provide a full refund.

If your holiday can go ahead as planned but restrictions in the UK that would apply on your return make it impossible for you to travel, for example a requirement to quarantine, we will try to provide alternative options, including changing your destination or postponing to a different date. If we are unable to provide a solution you’re happy with, you will have to cancel your holiday. Our booking conditions will apply and you will lose your deposit and have to pay a cancellation charge. You may be able to make a claim on your travel insurance policy and we will provide any documents needed for that.

What happens if I am unable to travel due to restrictions in my destination?

If restrictions at your destination mean that your holiday there will be significantly affected, we will contact you as soon as possible to discuss your options, including changing your destination or postponing to a different date. If we are unable to provide a solution you’re happy with, we will provide a full refund.

What happens if I have COVID-19 or have been asked to self-isolate and I'm due to travel?

If you have symptoms or have been diagnosed with COVID-19, or have been advised to self-isolate and you're due to travel within 14 days, please speak to us as soon as possible to discuss your options. If we are unable to provide a solution you’re happy with, you will have to cancel your holiday. Our booking conditions will apply and you will lose your deposit and have to pay a cancellation charge. You may be able to make a claim on your travel insurance policy and we will provide any documents needed for that.

What happens if my area is in local lockdown and I'm due to travel?

If your area is in local lockdown when you're due to depart, and the FCDO is not advising against all but essential travel, please speak to us as soon as possible to discuss your options. If we are unable to provide a solution you’re happy with, you will have to cancel your holiday. Our booking conditions will apply and you will lose your deposit and have to pay a cancellation charge. You may be able to make a claim on your travel insurance policy and we will provide any documents needed for that.

If I’m concerned about travelling to a destination, can I change my holiday?

If you are concerned about travelling to a destination and there is no FCDO advice against travel, please speak to us as soon as possible to discuss your options.

What can I do if I’m concerned about my safety while on holiday?

During our UK office hours you can reach our team on +44 (0)1273 224060 and we will assist you however we can. We also have a dedicated emergency phone line for 24/7 out of hours support. If the FCDO releases a travel warning about your destination while you are on holiday, we will be in contact as soon as we can to discuss your options, which may include curtailing your holiday if necessary.

Is my money safe if I book with Ski Safari?

Any money you pay to us is protected by our ATOL (No.4488) if you are booking a package that includes flights, or through ABTA (Y3035) if you book a package without flights. This means that if we were to fail as a business 100% of your money would be protected. Read more about our financial protection.

What steps are you taking to ensure safe travel?

We are in constant communication with our airline, resort and accommodation partners to ensure that they are acting upon the latest guidance from their respective governments. We will not sell a holiday that we deem unsafe and we will do our best to keep you up to date with the current safety measures for your holiday before you travel, although we expect these to change regularly.

If we believe that safety measures will affect your holiday (e.g. services or facilities not open) then we will also make this clear to you before you travel.

Disclaimer

The information given on this page is the position as we currently understand it for British citizens, residing in the UK, visiting the countries shown. However, the rules and requirements for travel are changing rapidly and without notice. Hence we make no guarantee that the information given is accurate and up to date. You must make your own enquiries to satisfy yourself that you and your party can meet the entry requirements to match your intended travel arrangements.

Still need help? Call us on 01273 224060 or email info@skisafari.com for open and honest advice from our team.